They dont mark the messages as private for future submissions, hopefully it will help some others. Whilst the rule didnt work for me, identifying that it was down to the message being sent as private and thus being able to see it within OWA has at least pointed me in the right direction - and able to rectify the problem by discussing with the sender that The latest emails are, by default, shown at the top. Seems that the message being sent is marked as sensitivity private, which is by default hidden when viewed in a shared mailbox environment. Assuming you were able to get to the inbox, you shall see the list of emails in your Hotmail account. Log in as the shared account through OWA and they Items showing as unread but not visible, looking at the folder it shows several items but none are visible. anyone else getting this error i. I still get 2 unread mail when the inbox is actually clear. Always check my email thru my phone after inbox is all read and moved. Ours is in exchange environment, shared mailbox attached to the users' main mailbox. 1 This is very annoying to say the least. The above solutions did not work in my situation, but I have found the reason and solution for my setup. Dont know if anyone is still having issues with this.
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